Compliance with Privacy Legislation
Collection of Personal Information
Personal information is generally defined as information or an opinion that can identify a person. The type of personal information that we collect from our customers will depend upon what dealings customers may have with us.
Use and Disclosure of Personal Information
In general, our policy is only to use or disclose personal information for the purpose which was either specified or reasonably apparent at the time when the information was collected. We may also use or disclose the information collected for any other related purpose for which a customer would reasonably expect it to be used.
If we wish to use or disclose the personal information in other circumstances we would obtain the customer’s consent to do so.
Sharing information with other organisations
We may send advertising mail to our customers where the advertising mail is related to the purpose for which the information was collected. If a customer no longer wishes to receive promotional information from us, the customer should advise our Privacy Officer. We will endeavour to update our records within 30 days.
Security of Personal Information
We will take reasonable steps to protect personal information that we collect and we will ensure that the information is accurate and up-to-date. Customer information is held on secure servers or in storage located in controlled environments. Our employees are required to maintain the confidentiality of any personal information held.
Access to and changing Personal Information
Customers are welcome to request personal information we hold about them. To obtain a copy of the personal information that we hold, please contact our Privacy Officer. If the customer wishes to change personal information that is inaccurate or out-of-date, they may write to our Privacy Officer. We may require personal identification.
Changes in the future and additional information on Privacy
You can contact our Privacy Officer as follows:
Telephone: +61 2 9241 1118
Facsimile: +61 2 9251 7302
Address: Suite 3802, Level 38, Australia Square, 264 George Street, Sydney NSW 2000
For further information about privacy issues and the protection of privacy, visit the Australian Federal Privacy Commissioner’s website at http://www.privacy.org.au .